Terms & Conditions

1. About these Terms

These Terms & Conditions, together with any policies, game rules, promotional terms and other information displayed on the Free Spin Casino website, form the agreement between you and the service provider operating the website. By accessing the website or using any part of the service, you confirm that you have read, understood and accepted these Terms. If you do not agree with them, you must not use the website or its services.

The Terms apply to website visitors, registered account holders and anyone who participates in games, promotions or other activities offered through Free Spin Casino. Some games, payment methods or promotions may have additional conditions. Those conditions will be shown before you use the relevant feature and should be read together with these Terms. If there is an inconsistency, the specific terms shown for the relevant feature may apply to that feature.

Changes to the Terms

The Terms may be updated from time to time to reflect changes to the service, applicable law, technology, security requirements or business practices. The latest version will be made available on the website. Where a change is important, reasonable notice may be provided through the website or your account. Your continued use of the service after an updated version is published means that you accept the revised Terms. If you do not accept a change, you must stop using the service.

Lawful use

You are responsible for making sure that your use of Free Spin Casino is lawful in the place where you are located. You must not access or use the service where online gambling is prohibited or where the service is not available. Nothing on the website is intended to invite use in a jurisdiction where that use would breach local law. You should obtain independent legal advice if you are unsure whether you may use an online gambling service.

2. Eligibility and account responsibilities

You may only register and use an account if you meet the minimum legal gambling age that applies to you and are otherwise legally entitled to use online gambling services. You must provide accurate, current and complete information during registration and whenever information is requested for account administration, security or verification.

You must keep your account information up to date and tell Free Spin Casino if any important information changes. An account is intended for the individual whose details were used during registration. You must not allow another person to use your account, share your login details or use another person's account. You must also make sure that your account is not accessed by anyone who is under the applicable legal gambling age.

• Keep your username, password and other security details confidential.
• Use a strong password and take reasonable steps to protect the device used to access your account.
• Notify Free Spin Casino through the available website channels if you suspect unauthorised access or unusual account activity.
• Do not create multiple accounts unless expressly permitted by the applicable account rules.
• Do not register or play on behalf of another person, or allow another person to control your play.
• Do not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
• Do not provide information that is false, misleading, incomplete or intended to avoid verification.

Free Spin Casino may carry out identity, age, location, payment and other verification checks. You agree to provide information or documents that are reasonably required for these checks. If the requested information is not provided, is incomplete, cannot be verified or appears inaccurate, access to some or all account functions may be restricted until the matter is resolved.

You are responsible for activity carried out through your account unless you have promptly reported a security issue and the activity occurred after the service had a reasonable opportunity to respond. You are also responsible for ensuring that your device, internet connection and software are suitable for accessing the website. Free Spin Casino may ask you to change account credentials or take other security steps where this is reasonably necessary.

3. Games, deposits, withdrawals and promotions

Games and other products are provided subject to the rules displayed on the website. Before playing, you should review the relevant game information, including any instructions, stake options, minimum or maximum settings and the way results are determined. Game outcomes are determined by the systems used for the relevant product and, where applicable, by randomised processes. You should only play after understanding the relevant rules and the amount that may be placed at risk.

You must only use payment methods that belong to you or that you are authorised to use. Deposits must be made using an available payment method and may be subject to checks, processing conditions and limits shown on the website. You should not deposit more than you can afford to lose. A deposit is not a guarantee of winnings and you remain responsible for all play carried out using available funds.

Requests to withdraw funds may be subject to account verification, payment checks, applicable rules and any restrictions displayed when the request is made. Funds may be returned using an appropriate payment method and may not always be sent through the same method used for a deposit. Processing times can depend on verification, the chosen payment provider, banking systems and other circumstances outside the website's control.

You should check all transaction details before confirming a deposit, withdrawal or game instruction. If you believe a transaction, balance or game result is incorrect, you should raise the issue through the available website support channels as soon as possible. Records maintained by the service may be used when reviewing account activity, transactions and disputes.

Promotions, bonuses and free spins

Any bonus, free spin, reward or promotional offer is subject to its own terms. These terms may explain eligibility, qualifying activity, expiry, wagering or play-through requirements, game restrictions, maximum values, withdrawal conditions and circumstances in which a reward may be cancelled. You should review the applicable promotional terms before accepting or using an offer.

Unless the relevant promotion expressly states otherwise, promotional offers are limited to one eligible person, household, address, device, payment method or other permitted basis. Free Spin Casino may refuse, withdraw or amend an offer where there is a reasonable basis to believe that the offer has been misused, obtained in error, claimed through multiple accounts or used in breach of its terms. Promotional terms do not override rights or protections that cannot lawfully be excluded.

Errors and game interruptions

If a technical, display, payment or administrative error affects a game, account balance, promotion or transaction, Free Spin Casino may take reasonable steps to correct the error and restore the position that would have applied without it. Where a game is interrupted, the applicable game rules and system records may be used to determine the outcome or the appropriate resolution.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and avoid gambling with money needed for household expenses, bills or other commitments. Do not gamble when you are under the influence of alcohol or drugs, upset, distracted or trying to win back money you have lost.

• Decide how much time and money you can reasonably spend before playing.
• Take regular breaks and keep track of your deposits, stakes and results.
• Do not chase losses or increase your stakes because you feel due for a win.
• Use available account tools or restrictions if you want to reduce or stop your gambling.
• Do not borrow money, sell possessions or use essential funds to gamble.
• Seek independent support if gambling is causing stress, financial difficulty or problems with relationships, work or study.

Free Spin Casino may offer account controls such as deposit limits, time reminders, breaks, self-exclusion or other responsible gambling features. Availability and operation may depend on the service and the rules displayed in your account. A request to close or restrict an account should be treated seriously, and you should not attempt to avoid a restriction by opening another account or using another person's account.

Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used to provide the service, manage accounts, process transactions, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. You should read the Privacy Policy for more information about collection, use, disclosure, security and your available rights.

Prohibited conduct

You must not interfere with the website, introduce malicious code, use automated tools without permission, exploit a vulnerability, manipulate a game or transaction, or attempt to gain an unfair advantage. You must not use stolen payment details, engage in collusion, provide false information, abuse a promotion or use the service to conceal the source of funds.

You must not reverse engineer, copy, scrape or reproduce website functionality or content except where permitted by law or expressly authorised. You must not use the website in a way that could damage its availability, security, reputation or operation, or that could affect another user's ability to access the service.

5. Suspension, liability and general conditions

Free Spin Casino may suspend, restrict or close an account where this is reasonably necessary for security, verification, responsible gambling, legal compliance, suspected fraud, misuse, a breach of these Terms or the protection of the service and its users. An account may also be restricted where required by a payment provider, a competent authority or another relevant third party.

If an account is closed or suspended, you must not attempt to create or use another account to avoid the restriction. Any balance, transactions or promotional amounts may be reviewed in accordance with the applicable rules and law. Amounts that are not disputed, restricted or required for a review may be dealt with through an appropriate available payment process.

The website and its content are provided on an ongoing basis where reasonably practicable, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, updates, telecommunications failures, device problems, internet outages, third-party services or events outside reasonable control. Free Spin Casino is not responsible for loss caused by your failure to follow these Terms, protect your account or use suitable equipment.

To the extent permitted by law, Free Spin Casino does not exclude or limit rights, guarantees or remedies that cannot lawfully be excluded or limited. Nothing in these Terms is intended to remove protections available to consumers under applicable Australian law. Subject to those protections, any liability connected with use of the website is limited to the extent permitted by law.

Website content and intellectual property

The website, including its text, design, branding, graphics, software and other content, is owned by or licensed to the relevant service provider and is protected by applicable intellectual property laws. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit website content without permission.

Questions and complaints

If you have a question, believe there is an error in your account or wish to raise a complaint, review the help and support information available on the website and use the stated contact channels. Provide enough information for the matter to be identified, but do not send passwords or unnecessary sensitive information. Matters will be reviewed in accordance with the applicable procedures, these Terms and relevant law.

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These Terms continue to apply to your use of Free Spin Casino until your account is closed or your access ends, except for provisions that are intended to continue afterwards.